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Indian Call Center

Call Centers India

Indian Call Center specializes in Pay Per Performance based Inbound and Outbound Telemarketing Lead Generation Services. Our Call Center Services include Mortgage Lead Generation, Sales Lead Generation, Telemarketing Surveys, Virtual Office Assistant, Appointment Setting, Help Desk, Technical Support, Customer Support, Database Cleanup.

Leads genertaion Services
Outbound Telemarketing Services - Cold Calling, Telephone Surveys, Lead Generation, Lead Qualifying, Appointment Setting.

Inbound Telemarketing Services - Customer Support, Helpdesk, Order Taking, Answering Service.

Financial Lead Generation - Investors Leads, Stock Investors, Real Estate Investment Leads, Business Opportunity Leads, MLM Leads

Residential - Home Mortgage Telemarketing, Debt Consolidation Leads Vending Machine Locations

Service & Support

Indian Call Centers is a state-of-the-art facility. Our agents work in a team environment with a progressive Management Philosophy, where Customer Service and Caller Satisfaction are number one.

Inbound Call Center Service, Outbound Call Center Services, Order Taking, Customer Service, Class and seminar Registration, Answering Services and Web Enabled Customer Support.

We can provide in-depth Customer Service Support 24 hours per day. We can also dispatch Service and Technical Support Personnel according to your Escalation Protocol. Client Databases can be maintained and accessed locally or across the web.

Indian Call Centers combine capability and expertise in order to provide you with the right solution, taking into full consideration industry, proposition, timing and target market. Indian Call Center specialize in Pay Per Performance based Inbound and Outbound Telemarketing Lead Generation Services. Our Call Center Services include Mortgage Lead Generation, Sales Lead Generation, Telemarketing Surveys, Virtual Office Assistant, Appointment Setting, Help Desk, Technical Support, Customer Support, Database Cleanup.

Indian Call Centers possesses a wide array of industry knowledge and expertise. Our capabilities and talented team enable us to seamlessly pursue your specific needs and goals across any market or industry. From business-to-business and business-to-consumer sales to customer service and order taking, Indian Call CentersĀ  has the experience and the skills needed to make your outsourcing project a success.

Our Call Center Outsourcing Service capabilities include:

Direct Sales ( Outbound Telemarketing Services )

  • Business-to-Business
  • Business-to-Consumer
  • Lead generation
  • Market Surveys
  • Market research
  • Third Party Verification
  • Up-sale / Cross-sale
  • New services and products to existing customers
  • Custom Order Processing
  • Customized reports
  • Quality Assurance
  • E-mail follow-up

Inbound Services

  • Order taking and processing
  • IVR (Interactive Voice Response)
  • VRU (Voice Recognition)
  • Hot transfer
  • Product inquires
  • TPV (Third party verification)
  • Help Desk
  • Customer service and care
  • Pre/post sales service
  • Level 1 and 2 Tech Support
  • Toll free numbers
  • Credit card activation and up-sell

Support services

  • Data modeling
  • Data, sales and customer analysis
  • Strategic and tactical planning
  • Defection analysis
  • Licensed insurance professionals
  • Digital recordings
  • Data Warehousing
  • Fully Blended Centers

If you are doing cold calling in house you should consider our services, we can do it for less and produce more results for your money.

Indian Call Center
We Specialize in Business-to-Business , Mortgage Leads , Lead Qualification , Customer Satisfaction Surveys, and Database Management. We work with our clients to provide not just Fresh leads, but High Quality Leads. Indian call centers specialize in Lead Generation Program producing the targeted Leads Organizations have been looking for. Indian Call Centers is a premier provider of Inbound & Outbound Telemarketing , Services. Depending on your specific needs , Indian Call Centers can develop a Customized and integrated Inbound or Outbound Telemarketing program. We work with your company to develop a campaign that is right for your business. By Outsourcing Telemarketing and Customer Service activities to Indian Call Centers your company can effectively reduce expenses, and focus managerial & staffing resources on core business activities. You can allocate your resources to the areas that you profit from most, which can help save money & improve efficiency.